Visitor Information

Vistitor Info

VisitRochester serves Greater Rochester's visitors from multiple locations:

Center City Visitor Information Center at 45 East Avenue. Open Monday-Friday from 8:30 a.m.
to 5 p.m. and Saturday from 9 a.m. to 2 p.m. Also open some Sundays; please call for dates and time. Call 585-279-8300 or toll-free at 800-677-7282.

Visitor Information Booth on the first floor of the Greater Rochester International Airport (near baggage claim area). Staffed Monday-Friday from 8 a.m. to 8 p.m.; Saturday 10 a.m. to 6 p.m.; Sunday 11 a.m. to 5 p.m. Brochures are available at all times. 

Look for our Bank of America Mobile Welcome Center at area events and festivals throughout the year.

Basic visitor information is available upon request in Chinese, French, German, Italian, Japanese, Korean, Portuguese, and Spanish.

CONTACT US

Visit us on the Web at www.visitrochester.com

Call 800-677-7282 or 585-279-8300.

For 24-hour recorded current events and activities call 585-546-6810.

TTY number for the convenience of deaf visitors is 585-546-8484.

Fax number for visitor information requests is 585-232-4822.

Email: info@visitrochester.com

Write to: VisitRochester, 45 East Avenue, Suite 400, Rochester, NY 14604-2294.

Downtown Special Services, Inc.

"Making Downtown safer and friendlier"

Look for our "red shirts" Safety Services Team around town five afternoons and seven evenings per week on foot, bicycle and in an electric car. They provide directions, assistance and a direct link to emergency services. We also offer our Downtown Information Center at 120 East Main Street (corner of Main and St. Paul, in the heart of the convention district)

Monday-Friday 8:30 a.m. - 5:30 p.m.

585-232-3420

Find "everything downtown" at www.rochesterdowntown.com where you'll discover restaurants, entertainment options, event calendars, maps and more!